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Verify file saves to ensure successful synchronization with the Autodesk Construction Cloud.
Type:
Tutorial
Length:
4 min.
Transcript
00:03
In this session, we'll learn about the importance of verifying file saves to the cloud.
00:08
When editing and saving cloud-based files,
00:11
it's important to keep an eye on the Desktop Connector icon to ensure all saves are successful.
00:16
I say this because if Desktop Connector experiences an error, it will stop synchronizing files until a resolution is provided by the user.
00:24
When a Desktop Connector error goes unnoticed,
00:27
it's possible for one or more files to be saved multiple times throughout the course of the day without those changes making it to the cloud.
00:34
Instead, the latest versions of the files would exist in the local cache while Desktop Connector awaits a resolution.
00:41
As a result, at least until the issue is resolved, other project team members wouldn't have access to the most current design changes.
00:48
Let's look at some best practices associated with saving files to the cloud.
00:52
As you can see, I'm working in Civil 3D,
00:54
and I've opened a cloud-based drawing called xsurveyed that contains some surveyed geometry.
00:60
One best practice you can use to validate file saves
01:03
is to keep a web browser open on a second monitor viewing the cloud project in Docs.
01:08
I'm actually doing that right now.
01:10
If I drag this browser over, we can see the directory structure for the project.
01:14
I can also see the file I'm working on and the current version.
01:17
As I edit and save this file in Civil 3D, it will be easy to validate the saves by watching the changes to the version number.
01:24
Let's look at another way to validate cloud-based file saves.
01:28
I'm going to drag the web browser back over to my other screen and I'll make a quick change to the survey file.
01:33
For this example, I'll draw a rectangle and click the save button.
01:37
When I do, keep an eye on the desktop connector icon in the lower right,
01:42
notice the blue dot showing the file is being transferred to the cloud and then the icon returns to normal.
01:48
No warnings mean the file saved successfully.
01:51
I can further reinforce this by clicking the desktop connector icon where at the top of the home screen it reports a successful file transfer.
01:59
I'll click outside the home screen to close it.
02:02
Now let's flip over to this other drawing called Subdivision.
02:05
I'll make a change to this file by drawing a circle, and I'll click save.
02:09
Once again, keep an eye on the Desktop Connector icon.
02:13
It seems this time we have an error.
02:15
The red dot tells us that.
02:17
As a side note, if that red dot goes unnoticed, I could continue to work on this file.
02:22
I'll draw a rectangle, for example, and I'll click save again.
02:25
All the while I'm making changes.
02:27
Those changes are never making it to the cloud.
02:30
Once again, I'll click the home screen where I can see the update has failed due to a conflict.
02:35
I'm going to click the More button and choose Resolve.
02:38
This will give me additional information about the error, as well as some options to fix it.
02:42
In this case, I'm being told that another person has edited this file while I've been in it.
02:47
Knowing that, there are a few ways I can proceed.
02:50
I can keep mine, which will save my changes as a new cloud version.
02:54
I can keep both, essentially saving my file with a new name.
02:58
I can keep theirs basically throwing away the work I've done, or I can choose to resolve the issue later.
03:06
At this point, I should mention that I planned this error for demonstration purposes.
03:10
The other version of this file was also created by me, so there is no wrong answer when it comes to the resolution here.
03:17
For this example, I'll choose Keep Mine to push the changes I just made to the cloud.
03:21
I will then reopen the home screen to see the pending file was successfully transferred and versioned up in the cloud.
03:29
So, when you're working on a cloud-based Civil 3D project, it's important to validate your saves.
03:34
You can do that using a web browser or by keeping an eye on the Desktop Connector icon and home screen.
03:40
If you're working on large files, avoid shutting your machine down until all file transfers have completed.
03:47
If you experience unknown errors that are preventing you from syncing, stop working until you resolve the issue.
03:53
If you can't figure out the cause, contact support to help you identify the issue and get you back up and running.
03:59
If you don't have time to resolve the issue now, save the current files locally outside of Autodesk Docs to preserve your work.
04:07
Then, contact a support person as soon as possible for help consolidating the files back onto the system.
04:13
Fortunately, cloud connection and synchronization issues are rare.
04:17
That said, it's important to stay vigilant with file saves
04:20
such that you can identify and resolve any rogue challenges with minimal impact to production.
Video transcript
00:03
In this session, we'll learn about the importance of verifying file saves to the cloud.
00:08
When editing and saving cloud-based files,
00:11
it's important to keep an eye on the Desktop Connector icon to ensure all saves are successful.
00:16
I say this because if Desktop Connector experiences an error, it will stop synchronizing files until a resolution is provided by the user.
00:24
When a Desktop Connector error goes unnoticed,
00:27
it's possible for one or more files to be saved multiple times throughout the course of the day without those changes making it to the cloud.
00:34
Instead, the latest versions of the files would exist in the local cache while Desktop Connector awaits a resolution.
00:41
As a result, at least until the issue is resolved, other project team members wouldn't have access to the most current design changes.
00:48
Let's look at some best practices associated with saving files to the cloud.
00:52
As you can see, I'm working in Civil 3D,
00:54
and I've opened a cloud-based drawing called xsurveyed that contains some surveyed geometry.
00:60
One best practice you can use to validate file saves
01:03
is to keep a web browser open on a second monitor viewing the cloud project in Docs.
01:08
I'm actually doing that right now.
01:10
If I drag this browser over, we can see the directory structure for the project.
01:14
I can also see the file I'm working on and the current version.
01:17
As I edit and save this file in Civil 3D, it will be easy to validate the saves by watching the changes to the version number.
01:24
Let's look at another way to validate cloud-based file saves.
01:28
I'm going to drag the web browser back over to my other screen and I'll make a quick change to the survey file.
01:33
For this example, I'll draw a rectangle and click the save button.
01:37
When I do, keep an eye on the desktop connector icon in the lower right,
01:42
notice the blue dot showing the file is being transferred to the cloud and then the icon returns to normal.
01:48
No warnings mean the file saved successfully.
01:51
I can further reinforce this by clicking the desktop connector icon where at the top of the home screen it reports a successful file transfer.
01:59
I'll click outside the home screen to close it.
02:02
Now let's flip over to this other drawing called Subdivision.
02:05
I'll make a change to this file by drawing a circle, and I'll click save.
02:09
Once again, keep an eye on the Desktop Connector icon.
02:13
It seems this time we have an error.
02:15
The red dot tells us that.
02:17
As a side note, if that red dot goes unnoticed, I could continue to work on this file.
02:22
I'll draw a rectangle, for example, and I'll click save again.
02:25
All the while I'm making changes.
02:27
Those changes are never making it to the cloud.
02:30
Once again, I'll click the home screen where I can see the update has failed due to a conflict.
02:35
I'm going to click the More button and choose Resolve.
02:38
This will give me additional information about the error, as well as some options to fix it.
02:42
In this case, I'm being told that another person has edited this file while I've been in it.
02:47
Knowing that, there are a few ways I can proceed.
02:50
I can keep mine, which will save my changes as a new cloud version.
02:54
I can keep both, essentially saving my file with a new name.
02:58
I can keep theirs basically throwing away the work I've done, or I can choose to resolve the issue later.
03:06
At this point, I should mention that I planned this error for demonstration purposes.
03:10
The other version of this file was also created by me, so there is no wrong answer when it comes to the resolution here.
03:17
For this example, I'll choose Keep Mine to push the changes I just made to the cloud.
03:21
I will then reopen the home screen to see the pending file was successfully transferred and versioned up in the cloud.
03:29
So, when you're working on a cloud-based Civil 3D project, it's important to validate your saves.
03:34
You can do that using a web browser or by keeping an eye on the Desktop Connector icon and home screen.
03:40
If you're working on large files, avoid shutting your machine down until all file transfers have completed.
03:47
If you experience unknown errors that are preventing you from syncing, stop working until you resolve the issue.
03:53
If you can't figure out the cause, contact support to help you identify the issue and get you back up and running.
03:59
If you don't have time to resolve the issue now, save the current files locally outside of Autodesk Docs to preserve your work.
04:07
Then, contact a support person as soon as possible for help consolidating the files back onto the system.
04:13
Fortunately, cloud connection and synchronization issues are rare.
04:17
That said, it's important to stay vigilant with file saves
04:20
such that you can identify and resolve any rogue challenges with minimal impact to production.
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