Review Usage Report

Monitor seat usage and frequency of use to optimize seat assignments and purchasing decisions.


00:04

With Usage Report, view all your users’ product usage on one page,

00:08

whether they are on subscriptions or Flex.

00:12

From your account portal, under Reporting, select Usage Report.

00:17

Here, access a snapshot of important details for both subscriptions and Flex, such as:

00:24

The total number of subscriptions for your teams

00:27

Seat counts and assignments

00:29

The number of Flex tokens used and remaining

00:33

The monthly average of Flex tokens being used

00:36

Apply filters to surface only the data you need.

00:41

Expand the Team drop-down to view the usage data for your desired users.

00:46

Expand the Date range drop-down to specify the dates you wish to review data from.

00:52

Here, create a custom date range or choose from a pre-set date range.

00:57

To refine the report even further, select Filter.

01:02

Here, apply filters by access options, user activity, seat assignments, and more.

01:09

If you would like to export your data for more in-depth analysis and insights,

01:14

any applied filters carry over to the exported report.

01:18

From the results, review a list of users displayed with at-a-glance summaries, such as product use, average days of use per month,

01:27

or the number of Flex tokens used.

01:30

Note that usernames display if your team's personal data in settings is on.

01:35

If personal data is off for one or more teams,

01:39

hashed data values are shown for all teams.

01:42

Select Columns to choose which information to display.

01:47

Click a column header to sort the list according to days used, monthly average, product, and more.

01:54

All columns are always contained within the export.

01:58

This list can help you distinguish frequent users from occasional users and optimize their assignments.

02:06

For example, if you notice that a user is only accessing a product a few days a month,

02:12

you might assign them to a Flex subscription or unassign them from the product entirely.

02:18

For an in-depth view of a user’s data associated with product use, select a user from the list.

02:25

A dialog displays a table of information on the user,

02:29

including the teams they belong to, associated product use,

02:33

and their access option.

02:36

A separate row details other products and collections where the user is assigned.

02:41

Expand another product to review activity information,

02:46

such as how long it has been since they last accessed the product.

02:51

Once you have the information you need, close the dialog.

02:55

To unassign users, select the checkbox associated with a user or users you would like to remove.

03:02

Once a selection is made, a prompt indicates the number of users selected.

03:07

From here, click Unassign.

03:10

From the Usage Report page, quickly review usage information to optimize seat assignments

03:16

and purchasing decisions for Collections, individual products, and Flex occasional use.

Video transcript

00:04

With Usage Report, view all your users’ product usage on one page,

00:08

whether they are on subscriptions or Flex.

00:12

From your account portal, under Reporting, select Usage Report.

00:17

Here, access a snapshot of important details for both subscriptions and Flex, such as:

00:24

The total number of subscriptions for your teams

00:27

Seat counts and assignments

00:29

The number of Flex tokens used and remaining

00:33

The monthly average of Flex tokens being used

00:36

Apply filters to surface only the data you need.

00:41

Expand the Team drop-down to view the usage data for your desired users.

00:46

Expand the Date range drop-down to specify the dates you wish to review data from.

00:52

Here, create a custom date range or choose from a pre-set date range.

00:57

To refine the report even further, select Filter.

01:02

Here, apply filters by access options, user activity, seat assignments, and more.

01:09

If you would like to export your data for more in-depth analysis and insights,

01:14

any applied filters carry over to the exported report.

01:18

From the results, review a list of users displayed with at-a-glance summaries, such as product use, average days of use per month,

01:27

or the number of Flex tokens used.

01:30

Note that usernames display if your team's personal data in settings is on.

01:35

If personal data is off for one or more teams,

01:39

hashed data values are shown for all teams.

01:42

Select Columns to choose which information to display.

01:47

Click a column header to sort the list according to days used, monthly average, product, and more.

01:54

All columns are always contained within the export.

01:58

This list can help you distinguish frequent users from occasional users and optimize their assignments.

02:06

For example, if you notice that a user is only accessing a product a few days a month,

02:12

you might assign them to a Flex subscription or unassign them from the product entirely.

02:18

For an in-depth view of a user’s data associated with product use, select a user from the list.

02:25

A dialog displays a table of information on the user,

02:29

including the teams they belong to, associated product use,

02:33

and their access option.

02:36

A separate row details other products and collections where the user is assigned.

02:41

Expand another product to review activity information,

02:46

such as how long it has been since they last accessed the product.

02:51

Once you have the information you need, close the dialog.

02:55

To unassign users, select the checkbox associated with a user or users you would like to remove.

03:02

Once a selection is made, a prompt indicates the number of users selected.

03:07

From here, click Unassign.

03:10

From the Usage Report page, quickly review usage information to optimize seat assignments

03:16

and purchasing decisions for Collections, individual products, and Flex occasional use.

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