Use your Autodesk account backup code

Use your backup code to securely sign into your Autodesk account.


00:09

If you cannot receive a verification code, you can use a backup code to bypass the verification step and regain access.

00:17

Sign in to your Autodesk account.

00:20

In this example, AutoCAD Web is accessed.

00:24

In the Sign in dialog, enter your e-mail and password.

00:28

If you have not set up SMS verification or an authenticator app, Autodesk requires that a verification code be sent to your e-mail.

00:37

If you cannot access your e-mail, or if you did not receive the code, select Use a backup code.

00:45

Enter the backup code that was generated for you in a previous login session, and then click Next.

00:52

Since backup codes can only be used once, a new one is generated.

00:58

This ensures you always have a backup ready for the next time you need it.

01:03

Confirm that you saved this new backup code by selecting I have saved this code for future use.

01:09

Click Continue.

01:12

You are now signed into your Autodesk product and are ready to work.

01:17

Use backup codes to ensure uninterrupted access to your Autodesk account.

01:23

Keep your backup code in a secure place, and remember that each time you use a backup code,

01:29

you must save the newly generated one for the next time you may need it.

Video transcript

00:09

If you cannot receive a verification code, you can use a backup code to bypass the verification step and regain access.

00:17

Sign in to your Autodesk account.

00:20

In this example, AutoCAD Web is accessed.

00:24

In the Sign in dialog, enter your e-mail and password.

00:28

If you have not set up SMS verification or an authenticator app, Autodesk requires that a verification code be sent to your e-mail.

00:37

If you cannot access your e-mail, or if you did not receive the code, select Use a backup code.

00:45

Enter the backup code that was generated for you in a previous login session, and then click Next.

00:52

Since backup codes can only be used once, a new one is generated.

00:58

This ensures you always have a backup ready for the next time you need it.

01:03

Confirm that you saved this new backup code by selecting I have saved this code for future use.

01:09

Click Continue.

01:12

You are now signed into your Autodesk product and are ready to work.

01:17

Use backup codes to ensure uninterrupted access to your Autodesk account.

01:23

Keep your backup code in a secure place, and remember that each time you use a backup code,

01:29

you must save the newly generated one for the next time you may need it.

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