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Move a subscription to a different team and determine which team a subscription belongs to.
Type:
Tutorial
Length:
2 min.
Transcript
00:03
In Autodesk account, creating additional teams can be helpful when your company has multiple companies or organizations that are not related,
00:12
but you want to purchase subscriptions centrally for your entire organization.
00:18
Sometimes, you may want to move subscriptions to a different team.
00:22
First, to find out which team a subscription belongs to,
00:25
log into your Autodesk account portal.
00:28
Then, from the navigation menu, select Billing and Orders.
00:33
Select the Subscriptions and Contracts tab to review the product list.
00:37
In the product row, the team name appears in the Teams column.
00:41
To move this subscription to a different team, you must be assigned as the subscription owner.
00:47
Back in the navigation menu, select User Management.
00:50
Here, you can choose either the By User or By Product tab.
00:55
Then, expand the Team drop-down and select the team that you wish to move the subscription to.
01:02
Now, click the gear icon to open Team settings.
01:06
From the Settings page, expand Actions and select Move subscriptions to this team.
01:13
This opens the Move subscription page.
01:17
Under Select a subscription, expand the From team drop-down
01:21
and specify the team from which you are moving the subscription.
01:25
Products from that team display.
01:27
Select the product, and then click Next.
01:31
Under Move subscription, a confirmation message appears.
01:35
Click Move to move the product subscription from the original team to the preferred team selected previously.
01:42
Review the selection, and then click Done.
01:45
Contact Autodesk Support to move a subscription to a different team if you:
01:50
Are not the subscription owner,
01:53
Have a pay per user subscription,
01:56
Have a Premium subscription, and SSO is enabled,
01:60
or, Want to move a cloud product subscription.
02:04
Note that moving a subscription does not move the users or assignments.
02:09
Users who were assigned to the product in the previous team are not moved automatically with the subscription.
Video transcript
00:03
In Autodesk account, creating additional teams can be helpful when your company has multiple companies or organizations that are not related,
00:12
but you want to purchase subscriptions centrally for your entire organization.
00:18
Sometimes, you may want to move subscriptions to a different team.
00:22
First, to find out which team a subscription belongs to,
00:25
log into your Autodesk account portal.
00:28
Then, from the navigation menu, select Billing and Orders.
00:33
Select the Subscriptions and Contracts tab to review the product list.
00:37
In the product row, the team name appears in the Teams column.
00:41
To move this subscription to a different team, you must be assigned as the subscription owner.
00:47
Back in the navigation menu, select User Management.
00:50
Here, you can choose either the By User or By Product tab.
00:55
Then, expand the Team drop-down and select the team that you wish to move the subscription to.
01:02
Now, click the gear icon to open Team settings.
01:06
From the Settings page, expand Actions and select Move subscriptions to this team.
01:13
This opens the Move subscription page.
01:17
Under Select a subscription, expand the From team drop-down
01:21
and specify the team from which you are moving the subscription.
01:25
Products from that team display.
01:27
Select the product, and then click Next.
01:31
Under Move subscription, a confirmation message appears.
01:35
Click Move to move the product subscription from the original team to the preferred team selected previously.
01:42
Review the selection, and then click Done.
01:45
Contact Autodesk Support to move a subscription to a different team if you:
01:50
Are not the subscription owner,
01:53
Have a pay per user subscription,
01:56
Have a Premium subscription, and SSO is enabled,
01:60
or, Want to move a cloud product subscription.
02:04
Note that moving a subscription does not move the users or assignments.
02:09
Users who were assigned to the product in the previous team are not moved automatically with the subscription.
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