• BIM Collaborate

Create issues in Docs

Create and manage issues in Autodesk Docs, and leverage issue types and templates.


00:03

In the Autodesk Construction Cloud, within Docs, you can create issues and place them on a 2D file or 3D model.

00:11

Issues can be created to track work, communicate areas for improvement, resolve problems, and prevent delays.

00:18

With a file already open in Docs, from the Markup toolbar, select Issues.

00:24

Issues will appear on the version they are created on, and will promote to any new versions uploaded in the future.

00:31

From the flyout, you can search issue types or templates.

00:35

Types are preconfigured or created in the Types settings.

00:39

Templates have an associated type and can contain prepopulated information to make creating issues faster.

00:45

Templates are created in the Templates settings.

00:48

Select a type, such as Work to Complete, from the list.

00:53

Click to place the issue on the file.

00:56

Once placed, a panel displays.

00:58

From the panel, edit the issue details and review the issue activity log.

01:04

For instance, in the Title field, enter a new title for the issue.

01:09

You can also change the status of the issue, adjust the issue type, add a description to the issue,

01:15

and assign the issue to another project member, role, or company.

01:21

Click in the Assigned to field.

01:23

A drop-down of project members displays.

01:26

Select the appropriate person, role, or company that you need to assign the issue to.

01:33

When you assign an issue to a project member, they are automatically added as a watcher.

01:38

In addition, an email is sent to them to notify them of the issue.

01:43

Click in the Watchers field.

01:45

Watchers are project members who can see an issue, leave comments on it, and receive email notifications when it is updated.

01:53

They can also see the other watchers on the issue.

01:57

Watchers cannot edit fields, change assignees, or add other watchers unless they have been given those permissions separately.

02:05

Adding watchers is helpful for teammates who need to stay up to date, but are not contributing to the issue's resolution.

02:12

Continue configuring the details of the issue.

02:15

One practice is to use the Location details field to denote which version of the file you are working on.

02:22

This allows people assigned to an issue to know which version of the file they need to work from.

02:27

You can also assign a due date for the issue to be resolved.

02:31

Once you have the issue configured, close the issue panel, and then close the file.

02:37

On the files page, in the navigation panel, open Issues.

02:43

This opens the Issues page, which contains all the issues in your project.

02:48

When many Issues exist within a project, you can easily search for them using the search field.

02:55

Select Filter.

02:57

The Filter issues panel displays.

02:60

Here, you can filter by company, type, status, location, assignment, watchers, or by date.

03:09

Close the panel.

03:11

With Issues, you can reference data on sheets, forms, RFIs, and throughout the Autodesk Construction Cloud.

Video transcript

00:03

In the Autodesk Construction Cloud, within Docs, you can create issues and place them on a 2D file or 3D model.

00:11

Issues can be created to track work, communicate areas for improvement, resolve problems, and prevent delays.

00:18

With a file already open in Docs, from the Markup toolbar, select Issues.

00:24

Issues will appear on the version they are created on, and will promote to any new versions uploaded in the future.

00:31

From the flyout, you can search issue types or templates.

00:35

Types are preconfigured or created in the Types settings.

00:39

Templates have an associated type and can contain prepopulated information to make creating issues faster.

00:45

Templates are created in the Templates settings.

00:48

Select a type, such as Work to Complete, from the list.

00:53

Click to place the issue on the file.

00:56

Once placed, a panel displays.

00:58

From the panel, edit the issue details and review the issue activity log.

01:04

For instance, in the Title field, enter a new title for the issue.

01:09

You can also change the status of the issue, adjust the issue type, add a description to the issue,

01:15

and assign the issue to another project member, role, or company.

01:21

Click in the Assigned to field.

01:23

A drop-down of project members displays.

01:26

Select the appropriate person, role, or company that you need to assign the issue to.

01:33

When you assign an issue to a project member, they are automatically added as a watcher.

01:38

In addition, an email is sent to them to notify them of the issue.

01:43

Click in the Watchers field.

01:45

Watchers are project members who can see an issue, leave comments on it, and receive email notifications when it is updated.

01:53

They can also see the other watchers on the issue.

01:57

Watchers cannot edit fields, change assignees, or add other watchers unless they have been given those permissions separately.

02:05

Adding watchers is helpful for teammates who need to stay up to date, but are not contributing to the issue's resolution.

02:12

Continue configuring the details of the issue.

02:15

One practice is to use the Location details field to denote which version of the file you are working on.

02:22

This allows people assigned to an issue to know which version of the file they need to work from.

02:27

You can also assign a due date for the issue to be resolved.

02:31

Once you have the issue configured, close the issue panel, and then close the file.

02:37

On the files page, in the navigation panel, open Issues.

02:43

This opens the Issues page, which contains all the issues in your project.

02:48

When many Issues exist within a project, you can easily search for them using the search field.

02:55

Select Filter.

02:57

The Filter issues panel displays.

02:60

Here, you can filter by company, type, status, location, assignment, watchers, or by date.

03:09

Close the panel.

03:11

With Issues, you can reference data on sheets, forms, RFIs, and throughout the Autodesk Construction Cloud.

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