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Create and manage RFIs in Autodesk Build

Create an RFI within Autodesk Build and customize the RFI workflow.


00:03

In Autodesk Build, a request for information, or RFI, is a formal process to obtain clarification

00:11

or additional information about a project, from architects, engineers, clients, or other stakeholders.

00:18

RFIs help resolve questions or ambiguities, to help ensure that work can proceed according to project specifications and plans.

00:27

As an example, a contractor may submit an RFI to the project architect

00:33

for clarification on the type of material to be used for a specific section of a building.

00:39

The architect can then respond with the necessary details, allowing the contractor to proceed with the work as intended.

00:47

As an Administrator, you can use the RFI tool settings to help manage and customize the RFI workflow.

00:55

To access these features, begin in the Autodesk Construction Cloud with your project open and the Build module selected in the product picker.

01:04

In the Navigation panel, select RFIs.

01:09

Then, expand Settings and select Permissions.

01:14

Now, you can use the Permissions, RFI Types, Custom fields, and Advanced Settings tabs to adjust your RFI workflow.

01:24

The Permissions tab allows you to regulate who can view, create, edit, or manage RFIs within a project.

01:32

The structure of these permission levels helps to enable secure and efficient collaboration.

01:39

RFI types determine the RFI workflow used to manage the lifecycle of the RFI.

01:46

Several RFI types can exist in a project, allowing flexibility in how RFIs are routed and managed.

01:54

The RFI is prepopulated with a default workflow type, as shown here.

01:60

Each RFI workflow type includes roles for the Creator, Manager, and Reviewer.

02:07

There is also a workflow type that includes a Coordinator role.

02:12

When used, a Coordinator provides the official response for the RFI.

02:18

Use Custom fields to track additional information for each RFI, depending on project needs.

02:25

Custom fields can include preset values for quick completion during RFI creation.

02:32

An added custom RFI field can be activated or deleted in RFI Settings.

02:38

Advanced RFI Settings allow you to control specific functionality of the RFI workflow,

02:44

including the ability to reopen closed RFIs, control the visibility of open or closed RFIs,

02:51

edit the official response, and include the RFI report links in email notifications.

02:58

The RFIs tool enables the creation and processing, exporting, and searching and filtering of RFIs.

03:07

To initiate a formal information request, click Create RFI, complete the appropriate settings, and then click Create.

03:18

To process the RFI, click Submit for Review, adjust the necessary settings, and then click Submit.

03:26

Once all reviewers have clicked Submit response and responded,

03:30

the RFI can be closed, and the response distributed to all associated RFI members.

03:38

In the RFIs tool, you can also click Export for the selected RFI to create a report for project documentation.

03:46

Select the desired settings in the Export RFI panel, then click Run report.

03:53

Additionally, you can search and filter RFIs to locate relevant information.

03:59

Several actions in the RFI workflow generate email notifications for RFI participants,

04:06

as shown in the table here, providing greater awareness as the RFI progresses.

04:12

If external collaborators are involved, you can give these non-members access using their email address,

04:19

allowing them to participate in the Ball in Court, Reviewer, or Watcher roles.

04:25

In doing so, these participants can respond with an email that is captured in the RFI tool.

04:32

As you have seen, the RFIs tool in Autodesk Build enables robust information management for smooth project execution.

Video transcript

00:03

In Autodesk Build, a request for information, or RFI, is a formal process to obtain clarification

00:11

or additional information about a project, from architects, engineers, clients, or other stakeholders.

00:18

RFIs help resolve questions or ambiguities, to help ensure that work can proceed according to project specifications and plans.

00:27

As an example, a contractor may submit an RFI to the project architect

00:33

for clarification on the type of material to be used for a specific section of a building.

00:39

The architect can then respond with the necessary details, allowing the contractor to proceed with the work as intended.

00:47

As an Administrator, you can use the RFI tool settings to help manage and customize the RFI workflow.

00:55

To access these features, begin in the Autodesk Construction Cloud with your project open and the Build module selected in the product picker.

01:04

In the Navigation panel, select RFIs.

01:09

Then, expand Settings and select Permissions.

01:14

Now, you can use the Permissions, RFI Types, Custom fields, and Advanced Settings tabs to adjust your RFI workflow.

01:24

The Permissions tab allows you to regulate who can view, create, edit, or manage RFIs within a project.

01:32

The structure of these permission levels helps to enable secure and efficient collaboration.

01:39

RFI types determine the RFI workflow used to manage the lifecycle of the RFI.

01:46

Several RFI types can exist in a project, allowing flexibility in how RFIs are routed and managed.

01:54

The RFI is prepopulated with a default workflow type, as shown here.

01:60

Each RFI workflow type includes roles for the Creator, Manager, and Reviewer.

02:07

There is also a workflow type that includes a Coordinator role.

02:12

When used, a Coordinator provides the official response for the RFI.

02:18

Use Custom fields to track additional information for each RFI, depending on project needs.

02:25

Custom fields can include preset values for quick completion during RFI creation.

02:32

An added custom RFI field can be activated or deleted in RFI Settings.

02:38

Advanced RFI Settings allow you to control specific functionality of the RFI workflow,

02:44

including the ability to reopen closed RFIs, control the visibility of open or closed RFIs,

02:51

edit the official response, and include the RFI report links in email notifications.

02:58

The RFIs tool enables the creation and processing, exporting, and searching and filtering of RFIs.

03:07

To initiate a formal information request, click Create RFI, complete the appropriate settings, and then click Create.

03:18

To process the RFI, click Submit for Review, adjust the necessary settings, and then click Submit.

03:26

Once all reviewers have clicked Submit response and responded,

03:30

the RFI can be closed, and the response distributed to all associated RFI members.

03:38

In the RFIs tool, you can also click Export for the selected RFI to create a report for project documentation.

03:46

Select the desired settings in the Export RFI panel, then click Run report.

03:53

Additionally, you can search and filter RFIs to locate relevant information.

03:59

Several actions in the RFI workflow generate email notifications for RFI participants,

04:06

as shown in the table here, providing greater awareness as the RFI progresses.

04:12

If external collaborators are involved, you can give these non-members access using their email address,

04:19

allowing them to participate in the Ball in Court, Reviewer, or Watcher roles.

04:25

In doing so, these participants can respond with an email that is captured in the RFI tool.

04:32

As you have seen, the RFIs tool in Autodesk Build enables robust information management for smooth project execution.

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